Kovenco Group Inc. today reported a healthy quarter of high-quality IT Services contracts for growth, and customer and revenue growth for Healthcare services.Read More...

The coronavirus outbreak has forced companies to reevaluate how contact centers are leveraged, how employees deliver relevant customer experiences, where they work, and how digital channels can be used to support business continuity through the crisis and beyond. The global COVID-19 pandemic has forever changed our experiences―as customers, employees, citizens, humans― and our attitudes and behaviors are changing as a result. The crisis is fundamentally changing how and what consumers buy and is accelerating immense structural changes in the consumer goods industry, for example. Once the immediate threat of the virus has passed, companies will need to consider the impact of these changes on the way we design, communicate, build and run the experiences that people need and want. With these emerging new behaviors, organizations have an opportunity to accelerate the pivot to digital commerce, by expanding existing offerings and creating new lines of service, like the retailers rallying to provide “contactless” delivery and curb-side pick-up services for consumers. This acceleration will force organizations to reimagine their digital strategies to capture new marketplace opportunities and digital customer segments...

Google casts about for wireless audio Google in your speakers – what could possibly go wrong with that? Google’s Chromecast legitimised the market for small HDMI nubbins that stream content from mobile devices into tellies. Now the company’s making the same technology a platform for audio equipment makers to embed in speakers.Read More...

VMware looks to be launching its long awaited sixth version of vSphere on February 2nd. The Reg is in receipt of a “hold the date” for a February 2nd event. We're also aware of chatter among the VMware faithful that those involved in the vSphere 6 beta are being asked to prepare themselves for “our biggest launch event to date“ on and around that date.Read More...

CES 2023 Seagate's arriving at CES 2023 with all guns blazing, with a new "living" logo and personal cloud, wireless, and anorexic hard drives to store the data of tomorrow. The first of the new products is a 7mm thick, 500GB portable external drive called the Seagate Seven - as in 7mm.Read More...

A review of the globe's DNS security, stability and resiliency by dot-com registry and root server operator Verisign has called into question the technical competence of domain name overseer ICANN.Read More...